Product-driven vs. Customer-driven Businesses
When you decide how to structure an organization, you need to decide whether you’re going to follow a product-driven approach or customer-driven approach. Your decision impacts your product development, management style, marketing, IT and several other areas. Paul Miles takes a look at both product-driven and customer-driven approaches and concludes that there isn’t one right approach. It all depends on the business and the product that you want to bring to market. (via @bigredrec)