Customer Validation TIPS

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Develop Your Value Proposition and Business Model Using Customer Validation

Expanding on the Validation process mentioned above, MaRS explains that at this point you must question whether you have sold enough product and have identified a sustainable business model. The answers to these questions will govern where you go next — scaling your business, doing another round of Validation or jumping back to Discovery to refine something there.

Understanding Customer Validation

Anastasia eloquently sums up the main benefit of Customer Validation as helping you “avoid building a product that no one wants.” This stage is about building and refining a business model and validating assumptions about your customers before too much money is spent. These include assumptions about the market, the existence and weight of the problem and how impactful your product is/will be. The process for Validation includes defining your hypotheses and testing them in various channels. Perhaps even more importantly it includes generating real monetary transactions, i.e., selling your product.